Digitizing Field Operations – Challenges and Opportunities for Financial Service Providers
By Geraldine O’Keeffe, Chief Innovations Officer Many financial service providers in emerging markets rely on mobilizing their field staff to engage and interact with clients... Read More
Core system transformation or digital channels – on the path to winning the customer?
By Russell Taylor, Chief Commercial Officer Most often Banks are advised that in order to digitally transform their business they need to change their legacy... Read More
In 2017 Mobile Money Market increases to 690 million accounts globally
In 2017, the use of mobile money increases by 25% to 690 million accounts compared to 2016. This showed the seventh annual “State of the... Read More
Gartner’s 10 technology predictions for 2018 and beyond
What would be the next big thing for the technology sector in 2018? Gartner, the world’s leading research and advisory company, gives their 10 predictions... Read More
Top trends in banking for 2017
Nowadays, as banking customers are living in a connected world, the experiences they have in other industries impact the expectations they have from their financial... Read More
Over 40% of the banks plan to provide open bank offering in the next 5 years
Over 40% of the banks are planning to integrate own products and functionalities into foreign ecosystems, hence, providing an open bank offering in the next... Read More
How financial inclusion will look like in 2025
The growing risk of digital divide and disruption among digital ecosystems are among the main financial inclusion trends for 2025. This is what a research... Read More
Mobile is the largest banking channel for customers in retail banking
Mobile is quickly becoming the largest banking channel by number of transactions for retail banking, according to a 2016 whitepaper, “Technology Mega Trends in Retail... Read More
Global digital payments increased by 40 billion in the last year
Global digital payments increased by 40 billion in year 2015 reaching 426.3 billion transactions. This shows the World Payments Report 2016 prepared by Capgemini and... Read More
Technological stagnation is the fastest-growing risk in the financial inclusion field
Capitalizing on new IT developments or suffering losses from IT mismanagement is the fastest-growing risk for organizations in the financial inclusion field. This is one... Read More